We work to ship out subscription kits as soon as possible, so we begin processing new orders and renewals as soon as they are placed.
If you accidentally placed a first time order, please contact us within 24 hours of the original order to cancel the order and receive a refund. We cannot process refunds for accidental orders after 24 hours has passed.
Please note this only applies to first time orders and not subscription renewals.
All subscriptions placed on Busy Little Book Club are automatically renewing subscriptions. This option can be unchecked at checkout by marking it as a gift subscription.
All monthly subscriptions must be cancelled by 11:59 pm ET on the 10th day of the month. Subscriptions not cancelled by this date will renew on the 11th day of the month and are not eligible for refund.
Prepaid Subscriptions (3, 6, or 12 month)
Prepaid subscriptions automatically renew at 3, 6, or 12 month intervals and must be cancelled by 11:59 pm ET on the 10th day of the month of renewal. Subscriptions not cancelled by this date will renew on the scheduled renewal date and are not eligible for refund.
Renewal Notifications and Refunds
We believe in full transparency, and we want you to be clued in about your upcoming renewal charges, so we send out monthly renewal notifications in advance of any recurring charge.
Because we begin preparing for shipment as soon as an order or renewal is placed and send out renewal notifications in advance of these charges, our refund policy listed above is firm.
If you believe you have an extenuating circumstance that should be exempt from the policy listed above at our discretion, please email your request to email@example.com
Missing Packages and Shipping Issues
All packages are shipped via USPS with tracking numbers. If the tracking shows a package has been delivered, we do ask that the customer file a report with their postmaster prior to any refunds being processed. Proof of report may be required. Refunds in the case of a package that shows as delivered will be issued on a case by case basis and by our discretion alone.
If a package does not show as delivered, we will either request the customer wait an additional 2-6 weeks or we will issue a refund at our discretion. If the package fails to arrive, we will issue a full refund to the customer.
Refunds and Store Credit
Refunds may be provided in the form of a refund on the transaction charge or as store credit depending on the situation. Generally, missing packages are refunded on the charge, and all other issues are refunded in the form of store credit. We make these decisions at our discretion.
Last updated on October 26, 2021